Your Say No and Push Back guide

Someone asks you to do more work, finish a project sooner or take on something you don’t have time for.

This guide gives you the English to answer clearly without sounding rude or agreeing before you’ve had time to think.

Your 36-page guide includes:

  • English for buying time before you say yes

  • Replies for when you don’t have capacity

  • Ways to say a deadline doesn’t work

  • English for last-minute requests

  • Phrases for asking your manager to choose between priorities

  • Ways to push back when a task is outside your role or agreed scope

  • Replies for when you need information, approval or resources first

  • English for when someone keeps pushing after you’ve already said no

  • Ways to offer a smaller or more realistic alternative

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When will I receive the guide?

Immediately after payment. You’ll be taken to a download page and receive your access link. You'll also be sent a copy of the Receipt/Invoice the email provided.

What format is the guide?

'Say No and Push Back Politely' is a downloadable PDF. You can read it on your phone, tablet or computer, or print the pages you want to keep beside you during a meeting.

What is the refund policy?

Unfortunately, we’re unable to offer refunds on this digital guide. You receive immediate access after payment, and unlike a physical product, a digital file cannot be returned once it has been delivered. Please contact us before buying if you’re unsure whether the guide is suitable for you.

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